Frequently asked questions

Clueso is an AI-powered tool that turns raw screen recordings into polished videos and step-by-step articles automatically.

Clueso is built for teams in customer education, product marketing, product management, customer success, support, sales enablement, learning & development, operations, technical writing, and more. It helps anyone who needs to create clear, repeatable walkthroughs or documentation.

You can start by recording a video with our Chrome extension or by uploading a recording directly to the platform.

Clueso uses AI to convert your raw screen recording into a polished video and step-by-step article. It automatically generates a professional script and lets you add AI voiceover, visual effects, music, and more to enhance your video.

Clueso makes it incredibly fast and easy to create polished product videos and detailed step-by-step articles using AI. What typically takes hours of scripting, editing, and formatting can be done in minutes with high-quality results across both formats.

Yes. Clueso automatically generates both a polished video and a structured step-by-step article from the same screen recording.

Yes. Clueso is fast, easy to use, and beginner-friendly, even if you have never created content before.

Yes. Product managers and marketers use Clueso to create short videos or articles that explain what is new, how it works, and why it matters. It is ideal for product updates, release notes, and changelogs.

Clueso is built for customer education, product marketing, customer success, support, L&D, operations, technical writing, and more. It helps anyone who needs to create clear, repeatable walkthroughs or documentation.

Yes. Clueso helps customer education teams create high-quality product walkthroughs, tutorial videos, how-to videos, and step-by-step articles that explain features and workflows in a clear, engaging way.

Yes. You can create concise onboarding videos and product walkthroughs that guide users through setup and key actions. These can be delivered as both videos and step-by-step articles.

Product marketing teams use Clueso to create demo videos, product highlights, feature release videos, and announcements. It is especially useful for turning screen recordings into polished, branded content without needing a full creative team.

Yes. Clueso is ideal for product demo videos that highlight key workflows, features, or use cases. You can add voiceovers, music, and effects to make the demos polished and professional.

Absolutely. Support teams use Clueso to build visual help articles, troubleshoot walkthroughs, and video replies to common customer issues. This saves time and improves clarity for both agents and customers.

Yes. Clueso makes it easy to generate both video and article content for your help center, whether it is hosted on Intercom, Zendesk, or your own knowledge base.

Is Clueso useful for training and L&D?Yes. Learning and development teams use Clueso to create internal training videos and SOP documentation. It helps scale onboarding and continuous learning across teams.

Yes. Clueso is a great tool for documenting recurring internal workflows and tools. Operations, enablement, and IT teams often use it to standardize how work is done across the organization.

Yes. Technical writers use Clueso to speed up the documentation process by generating initial drafts, screenshots, and structured steps automatically. These can be further refined using the Clueso article editor.

Yes. Whether for internal or external audiences, Clueso helps capture and explain product workflows visually and clearly. This helps reduce confusion and support requests.

Yes. Clueso is perfect for async updates, feature walkthroughs, or process explanations. It works well for distributed teams who prefer watching or reading on their own time.

Yes. Sales enablement teams use Clueso to create internal training videos, objection-handling walkthroughs, and product update explainers. These assets help sales teams stay aligned and sell more effectively across regions and roles.

You can start by recording your screen using the Clueso Chrome extension or uploading an existing video. Clueso will automatically generate a script for you and allow you to add AI voiceovers, visual effects, music, captions, and more to make your video look polished and professional.

Yes. Clueso automatically generates a clean and professional script based on the original audio in your screen recording.

You can start by recording your screen using the Clueso Chrome extension or uploading an existing video. Clueso will automatically generate a script for you and allow you to add AI voiceovers, visual effects, music, captions, and more to make your video look polished and professional.

Yes. You can choose from multiple AI voices with different tones and accents. Clueso will automatically sync the voiceover to your script.

Yes. Clueso offers a wide range of voice styles, accents, and tones so you can match the narration to your brand or audience.

Yes. You can enhance your video with background music and sound effects from Clueso’s built-in library. You can also upload your own music if you prefer.

Yes. Clueso lets you add arrows, rectangles, blurs, spotlights, callouts, zooms, and images directly onto your video. All of these can be added with a single click to make your videos more clear and engaging.

Yes. Clueso generates closed captions automatically and allows you to style them to match your brand, including different fonts, colors, and sizes.

Yes. Clueso supports one-click translation of both your voiceover and captions into over 40 languages.

Yes. You can trim or remove any part of your video directly from Clueso’s timeline editor.

Yes. Clueso can automatically generate shorter, topic-based clips from a longer recording. This feature is available for enterprise customers.

Yes. You can rearrange clips within your video and insert slides between them to structure your content the way you want.

You can start by recording your screen or uploading a video. Clueso will automatically generate a structured step-by-step article based on your actions in the recording.

Yes. Clueso detects each meaningful action from your recording and converts it into clear, numbered steps. You will also be able to customize the structure of the article after it's generated.

The AI copilot is your personal assistant for article creation. It helps you automate repetitive tasks like rewriting steps, adjusting tone, or applying edits based on simple instructions. You do not have to make manual changes. Just tell the copilot what you want, and it will do it for you.

Yes. Every article is fully editable. You can change the text, rewrite steps, adjust formatting, replace screenshots, or restructure the flow entirely based on your needs.

Yes. You can insert new steps, remove existing ones, or rearrange them to better fit your intended flow. All edits can be made directly within the article editor.

Yes. You can insert screenshots captured automatically by Clueso or upload your own images as needed.

Yes. With one click, you can convert a screenshot into a short GIF to better demonstrate motion or flow.

Yes. You can add highlights, blurs, arrows, rectangles, and other annotations directly within the Clueso article editor.

Yes. You can edit the tone manually or use the AI copilot to adjust it with natural language prompts. You can also set a base prompt to define your preferred structure or tone, which will apply to all future articles automatically.

Yes. Clueso supports one-click translation of articles into over 40 languages.

Yes. Clueso lets you export your articles in rich text, markdown, or HTML format, which can be hosted in almost any knowledge base including Zendesk, Intercom, Notion, and more.

Yes. Clueso is ideal for internal documentation such as SOPs, process guides, training manuals, and internal how-to articles.

Yes. Clueso offers personalized onboarding support to help you get started quickly and make the most out of the platform, available to all enterprise plan users.

Yes. You can reach out to our support team anytime via email at support@clueso.io or through the in-app chat support. We will help you with any questions related to bugs, issues, or troubleshooting.

Yes. Live chat support is available directly within the platform.

Yes. We offer support via dedicated Slack and Microsoft Teams channels for all enterprise plan users.

Clueso has its own help center where every feature is documented clearly through both videos and articles.

Yes. Clueso offers product training sessions, deep dives, and custom walkthroughs for teams who need additional support. These are available to enterprise plan users.

Yes. We have a help center with detailed product documentation, FAQs, and how-to guides. Most features are covered through both videos and articles. You can access it at help.clueso.io.

Yes. Clueso follows modern security best practices across infrastructure, access, and data management to ensure your content remains protected.

Clueso stores all data in our AWS cloud infrastructure. Data is stored locally across three regions: Mumbai, Frankfurt, and California. Depending on your region or where your project is created, data is stored in the corresponding location.

Yes. Clueso supports SSO and SAML-based authentication for enterprise customers.

Clueso is SOC 2 Type II and ISO 27001 compliant, and we regularly undergo security audits to meet enterprise-grade standards.

Yes. You can permanently delete your content and associated data at any time from your workspace settings.

Only you and your authorized team members can access your content. Clueso employees cannot access your data without explicit permission for support or debugging purposes.

Yes. Clueso assists enterprise buyers by completing vendor security assessments and standard procurement questionnaires as part of the evaluation process.

We offer a 7-day free trial for you to try the product before choosing to go with a subscription. During the free trial, you’ll have access to all features so you can fully explore Clueso.

Clueso offers monthly and annual plans for teams ranging from small startups to large enterprises. We offer a Starter Plan with 2 user licenses, a Growth Plan with 4 user licenses, and an Enterprise Plan with custom user limits and export volumes. You can check the details at clueso.io/pricing.

Yes. You can sign up for a 7-day free trial and explore all features before committing to a subscription.

Billing is handled on a monthly or annual basis depending on the plan you choose. You can manage your subscription directly from your account settings.

Yes. You can upgrade, downgrade, or cancel your plan at any time from your billing dashboard.

The Starter Plan includes 2 user licenses, 30 minutes of video exports per month (or 6 hours per year), and 30 articles per month (or 360 annually).

The Growth Plan includes 4 user licenses, 1 hour of video exports per month (or 12 hours per year), and 60 articles per month (or 720 annually).

The Enterprise Plan includes custom user limits and export volumes, plus advanced features like voice cloning, translation glossary, and the Cuts feature for automatically breaking longer videos into topic-based clips. Enterprise plans also include SSO, custom procurement support, a dedicated CSM, and priority support via Slack or Microsoft Teams.

For full details, visit clueso.io/pricing.

Yes. Clueso supports vendor forms, security reviews, and legal workflows as part of our custom procurement process for enterprise plan users.

Yes. Clueso supports both invoicing and credit card payments via Stripe.